Summary


We are seeking to employ a responsible and responsive Administrative / Customer Service Assistant who will provide customer service/reception and administrative duties in our Lagos office.


Responsibilities


Welcoming and attending to visitors and customers
Follow up / liaise with customers on phone using ARWA customer care approach.
Process sales orders that reach the company by telephone, letter, e-mail or website
Keep track of daily, weekly, and monthly sales, and submit reports and relevant documentation as required
Attend meetings, take notes and accurately type minutes / documents as required
Learn and understand Alex Reid West Africa product offering.
Use a range of office software, including email, spreadsheets, databases and company in-house financial system (i.e. QuickBooks) for processing orders, record keeping
Running errands
Maintain office budget (petty cash), and ensure expenditure receipts and documentation are recorded and filled
Monitor company email account(s), and respond to queries within defined time
To assist with the dissemination of information e.g. updating ARWA Website and relevant social media pages, preparing and sending out SMS to customers.


Qualifications


Interested candidates should possess an OND qualification with at least 2 years work experience.
How To Apply
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  • Click the Apply Now button above.
  • Your default email application or the application link will open.
  • Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
  • Use a professional subject line such as Application for "Indicate Position"
  • Make sure to send your application before the closing date.

Note: Only shortlisted candidates are contacted.

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Salary

0 - 0 NGN

Monthly based

Location

Lagos

Job Overview
Job Posted:
1 year ago
Job Type
Full Time
Job Role
Mid-level role
Education
OND/NCE
Total Vacancies
1 Person
Category
Customer Care

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Location

Lagos

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