MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition. Africans& Diaspora
We are recruiting for the position below:
Job Title: Analyst - CVM Operations
Job Identification: 7780
Location: Ikoyi, Lagos
Reports To: Manager - CVM Operations
Division: Marketing
Mission
Support the activities of the outbound and inbound channels for campaign execution aimed at reducing churn and increasing customers’ spend.
DescriptionProvide support in monitoring and tracking campaign performance over campaign lifecycle
Support the inbound and outbound campaign management platforms for the purpose of campaign execution, deployment and evaluation
Assist in User Acceptance Testing for the new BTL offers
Assist in developing and executing Below The Line campaigns with the aim of generating incremental revenue and reducing churn on the network
Provide support in writing, editing and proofreading campaign scripts to ensure the best and effective marketing communication is achieved to drive campaign uptake and improved campaign success rate
Analyse outbound and inbound campaign results and propose recommendations to the business based on campaign performance
Support the Campaign Management systems and channels .
RequirementsEducation:First degree in any related discipline
Fluent in English.
Experience3 - 7 years’ experience which includes:
Experience working with others in a medium sized organization (Campaign Management, Customer Service, BTL Communications etc.)
Experience in Database in telecommunications industry
Expertise in experimental test design
Demonstrable reporting & analytical skills
Good understanding of customer data analysis.
Application Closing Date28th September, 2026, 10:55 PM.
How to Apply
Interested and qualified candidates should:Click Apply Now button to apply
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
