Client Communication & Engagement Officer - Abuja & Rivers

Velox Holding Company Limited is one of the fastest growing real estate development companies in Africa. Poised to deliver effective real estate solutions with speed and accuracy. At Velox, we want to help seasoned and new investors acquire safe properties that guarantee them returns.

We are recruiting to fill the position below:

Job Title: Client Communication / Engagement Officer

Locations: Abuja and Port Harcourt - Rivers
Employment type: Full-time

Key Responsibilities

• Serve as the primary point of contact for clients, ensuring timely and effective communication.
• Build, develop, and maintain positive customer relationships to drive retention and loyalty.
• Handle customer inquiries, requests, and complaints with professionalism and efficiency.
• Monitor customer satisfaction and gather feedback to improve products and services.
• Maintain accurate records of customer interactions, transactions, and follow-ups.
• Collaborate with internal teams (sales, marketing, operations, and support) to address client needs.
• Provide periodic updates, reports, and account reviews to clients where necessary.

Requirements

• Candidates should possess a BA / B.Sc Degree or it's equivalent in any related field
• 2-5 years of experience in client services, sales, or relationship management
• Excellent verbal and written communication abilities
• Active listening and interpersonal skills
• Presentation and negotiation capabilities
• Proficiency in CRM software and database management
• Strong analytical and problem-solving abilities
• Strong relationship-building capabilities
• Attention to detail and organizational skills

Application Closing Date
20th October, 2025.

How to Apply
Interested and qualified candidates should:
Click Apply Now button to apply