CashXpress Nigeria Limited is a Nigerian fintech and digital lending company based in Lagos, operating under the brand “CashX.” The company focuses on providing quick consumer loans and digital financial services through online and mobile channels.
We are recruiting to fill the position below:
Job Title: Collection Specialist Recruiterdashboard access
Location: Lagos
Employment Type: Full-time
Description
CashX, a fast-growing FinTech company, is looking for a Collection Specialist to join our dynamic team in Lagos.
If you are confident, persuasive, target-driven, and passionate about customer engagement and financial recovery, this opportunity is for you!
Key ResponsibilitiesContact customers through calls, SMS, WhatsApp, and emails regarding due and overdue payments.
Follow up consistently with customers to secure payment commitments and recover outstanding debts.
Engage customers professionally and negotiate suitable repayment plans.
Review customers’ loan information, payment history, and account records to determine appropriate collection strategies.
Negotiate settlements, restructuring options, and repayment arrangements within approved guidelines.
Maintain accurate and up-to-date records of customer interactions, commitments, payments, and account status.
Handle customer concerns professionally while providing appropriate repayment solutions.
Meet and consistently work towards assigned collection and recovery targets.
Escalate unresolved or high-risk accounts appropriately.
RequirementsBA/BSc/HND in Finance, Business Administration, Economics, or any related field.
0–2 years’ experience in debt collection, customer service, FinTech, banking, microfinance, or financial services is an advantage.
Must have completed NYSC.
Excellent verbal and written communication skills.
Strong negotiation, persuasion, and interpersonal skills.
Confident and professional telephone manner.
Ability to handle challenging customer conversations calmly and professionally.
Highly target-driven, resilient, and results-oriented.
Good computer literacy and ability to work with digital systems.
Ability to work effectively in a fast-paced and performance-driven environment.
Application Closing DateNot Specified.
How to Apply
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the job title as the subject of the mail.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
