TopHire Africa is a timeless and innovative HR-Consulting Service provider that's geared towards delivering recruitment and training of qualitative verified talent.
We are recruiting to fill the position below:
Job Title: Credit Recovery Officer
Location: Port Harcourt, Rivers
Employment Type: Full-time
Job Summary
We are seeking an experienced Credit Recovery Officer to manage and recover delinquent loan accounts, minimize credit losses, and improve portfolio quality.
The successful candidate will be responsible for monitoring overdue accounts, communicating with delinquent customers, negotiating repayment arrangements, conducting field recovery activities where necessary, and escalating high-risk accounts for further action.
Key ResponsibilitiesMonitor and manage overdue and delinquent loan accounts across assigned customer portfolios.
Contact customers by phone, email, and physical visits to follow up on outstanding loan repayments.
Negotiate repayment plans, settlements, and restructuring arrangements with delinquent customers.
Conduct field visits and other recovery activities as required.
Track customer commitments and ensure agreed repayment plans are followed.
Identify high-risk and difficult accounts and escalate them appropriately.
Maintain accurate and up-to-date records of recovery activities, customer commitments, and payments.
Prepare regular recovery reports and provide updates on portfolio performance.
Work closely with the Credit, Sales, Finance, and Legal teams to resolve delinquent accounts.
Collaborate with the Legal team on escalated recovery actions, including litigation and repossession where necessary.
Provide recommendations on effective recovery strategies for difficult accounts.
Ensure all recovery activities comply with company policies, regulatory requirements, and ethical collection practices.
Identify trends in loan defaults and recommend strategies to improve recovery rates and reduce future delinquencies.
RequirementsBachelor's Degree in Finance, Accounting, Business Administration, Economics, or a related field.
Experience in field collections and customer negotiations is an advantage.
Strong negotiation, communication, and interpersonal skills.
Strong analytical and problem-solving abilities.
Good knowledge of credit, loan management, and debt recovery processes.
Ability to analyze customer repayment patterns and develop data-driven recovery strategies.
Strong documentation and record-keeping skills.
Proficiency in Microsoft Word, Excel, and PowerPoint.
SalaryN200,000 - N300,000 monthly.
Application Closing Date
15th October, 2026.
How to Apply
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the Job Title as the subject of the mail.
Note: Only candidates who meet the stated requirements will be contacted for the next stage of the recruitment process.
How To Apply
-
Make sure you are logged in and your email is verified (Register if you dont have an account).
-
Click the Apply Now button above.
-
Your default email application or the application link will open.
-
Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
-
Use a professional subject line such as Application for "Indicate Position"
-
Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
