MeWe Electronics is a foremost Nigerian brand of electronics, the company produces electronic and household appliances for a vast customer base.
We are recruiting to fill the position below:
Job Title: Customer Care Agent
Location: Isolo, Lagos
Employment Type: Full-time
Job Overview
We are seeking a sharp, computer-literate, and proactive Customer Service Agent with specialized experience in after-sales spare parts support.
n this role, you will act as the primary point of contact for clients, managing inquiries, tracking spare parts inventory, and ensuring high customer satisfaction.
The ideal candidate must be a strong communicator, highly proficient in Microsoft Excel, and live within close proximity to our office location.
Key Responsibilities
Customer Engagement: Respond promptly and professionally to customer calls, emails, and walk-in inquiries regarding spare parts, pricing, and availability.
After-Sales Support: Assist customers with technical spare part queries, orders, complaints, returns, and replacement procedures.
Data & Inventory Tracking: Maintain accurate, up-to-date daily logs of customer orders, spare parts inventory, and sales records using Microsoft Excel.
Relationship Management: Build strong, trust-based relationships with clients through clear communication, proactive updates, and effective problem resolution.
Interdepartmental Coordination: Collaborate with the warehouse and technical support teams to ensure timely dispatch and delivery of requested spare parts.
Key Requirements & Qualifications
Interested candidates should possess an OND qualification
Experience: Direct background/experience in after-sales support or spare parts management (Home Appliances like Tvs, Washing Machines, ACs, Fans or related technical fields).
Technical Skills: Strong proficiency in Microsoft Excel (data entry, spreadsheets, basic formulas) and general computer operation (emails, CRM tools).
Location: Must reside close to Isolo, Ajao Estate Lagos for ease of commute.
Gender: Male preferred.
Soft Skills: Outstanding verbal and written communication, strong interpersonal skills, and a high level of problem-solving ability ("smart and sharp").
Attributes: Detail-oriented, fast learner, punctual, and capable of working under pressure in a fast-paced environment.
SalaryN80,000 - N100,000 monthly.
Application Closing Date
31st August, 2026.
How to Apply
Interested and qualified candidates residing near Isolo, Lagos should send their CV and a brief cover letter to: [Email hidden - Login to reveal] using "Customer Service Agent - Spare Parts" as the subject of the mail.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
