Job Description


Representative to serve as the primary point of contact for residents in a residential community.
This role is vital in ensuring excellent customer service, fostering positive relationships, and facilitating smooth communication between residents and the company.


Key Responsibilities


Act as the first point of contact for residents, addressing inquiries promptly and professionally.
Educate residents on the benefits and features of the company’s services to enhance engagement and satisfaction.
Receive, document, and relay resident complaints or feedback to the appropriate departments for resolution.
Maintain a welcoming and approachable demeanor to build trust and rapport with residents.
Perform basic administrative tasks, such as logging interactions and maintaining accurate records.


Qualifications


OND/HND/BSc
Strong communication and interpersonal skills.
Friendly, patient, and customer-oriented attitude.
Ability to handle inquiries and complaints with professionalism and tact.
Basic organizational and documentation skills.
Previous customer service experience is a plus but not required.


Salary

N70,000 - N80,000 / month.
How To Apply
  • Make sure you are logged in and your email is verified (Register if you dont have an account).
  • Click the Apply Now button above.
  • Your default email application or the application link will open.
  • Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
  • Use a professional subject line such as Application for "Indicate Position"
  • Make sure to send your application before the closing date.

Note: Only shortlisted candidates are contacted.

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Salary

70,000 - 80,000 NGN

Monthly based

Location

Ibadan

Job Overview
Job Posted:
1 year ago
Job Type
Full Time
Job Role
Entry level role
Education
BA/BSc/HND
Total Vacancies
1 Person
Category
Customer Care

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Location

Ibadan

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