SnappyExchange is a customer-focused digital trading platform that enables users to trade gift cards as well as purchase airtime, data, and pay bills. We prioritize providing a seamless, user-friendly experience through our mobile app and website to make digital transactions effortless for our customers.
We are recruiting to fill the position below:
Job Title: Customer Care Representative (Morning and Night Shift)
Location: Lagos
Employment Type: Full-time
Responsibilities
Manage incoming calls.
Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Online customer management and ability to resolve issues.
Basic Requirements
B.Sc / HND / ND qualification
1 - 2 years work experience.
Gender: Female.
Age: 20-27 years.
Residence within Ikeja or places closer to Ikeja is a criteria.
SalaryN120,000 monthly.
Application Closing Date
31st August, 2026.
Method of Application
Interested and qualified candidates should:Click Apply Now button to apply
NoteResidence within Ikeja or places closer to Ikeja is a criteria.
Only shortlisted candidates will be contacted for the interview.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
