Phillips Outsourcing Limited has been in existence for over 18years. We have a vast experience in the outsourcing business as we currently manage resources for major clients in all sectors of the Nigerian economy. In addition, our prolific manpower cuts across the 36 states in Nigeria. After successfully gaining ground in all the 36 states of the federation, we are gradually spreading our tentacles to other African Nations. We are currently registered to also do business in Ghana. Our framework is developed to fully support the businesses of our clients, ensuring continuous improvement of the outsourced services. This ultimately thrusts our clients to achieve their business objectives.
We are recruiting to fill the position below:
Job Title: Customer Centre Agent
Location: Lekki, Lagos
Employment Type: Full-time
Industry: Betting Featuredjob listings
Job Summary
We are seeking Customer Centre Agent to provide professional support to customers, resolve inquiries and complaints, and ensure excellent customer experience across phone, Live Chat, email, and other channels.
ResponsibilitiesHandle customer inquiries, complaints, and account-related issues.
Assist with deposits, withdrawals, bonuses, promotions, and platform usage.
Investigate and resolve customer issues or escalate when necessary.
Maintain accurate records of customer interactions.
Follow customer service procedures and escalation processes.
Meet required service, quality, productivity, and attendance standards.
RequirementsHND or Bachelor's Degree with experience in Customer Care, Call Centre, Customer Support, or a similar role.
Strong spoken and written English.
Excellent communication, listening, and problem-solving skills.
Good computer literacy and ability to work with multiple systems.
Ability to remain calm and professional under pressure.
Willingness to work shifts, weekends, and public holidays.
Experience in betting/gaming, fintech, banking, telecoms, or e-commerce is an advantage.
SalaryN150,000 Monthly.
Application Closing Date
30th September, 2026.
How to Apply
Interested and qualified candidates should:Click Apply Now button to apply
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
