Customer Relations Officer Position

at AIG Media Pro

Full Time

Job Description

Engaging with customers to address enquiries and resolve complaints.
Developing and implementing policies and procedures that improve customer service experience.
Liaising with other departments to streamline operations relating to customer service.
Collecting and analysing feedback to understand customer needs and help improve a company's products or services.
Working with management to develop strategies aimed at improving customer satisfaction and retention.
Maintaining accurate records of customer interactions and processing customer accounts.
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome all guest
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages.

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How To Apply

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Click the Apply Now button above.
Your default email application or the application link will open.
Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
Use a professional subject line such as Application for "Indicate Position"
Make sure to send your application before the closing date.

Note: Only shortlisted candidates are contacted.

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Salary

0 - 0 NGN

Monthly based

Location

Lagos

Job Overview

Job Posted:

1 year ago

Job Type

Full Time

Job Role

Entry level role

Education

BA/BSc/HND

Total Vacancies

1 Person

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Customer Relations Officer Position

How To Apply

Would you like WhatsApp and Email notifications on more Customer Relations Officer Position job offers? Subscribe to our Premium Job Alert for customised job alerts, access to our Database Subscription WhatsApp Group and profile recommendation to hiring employers.

Salary

0 - 0 NGN

Location

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Job Details

Customer Relations Officer Position

How To Apply

Would you like WhatsApp and Email notifications on more Customer Relations Officer Position job offers? Subscribe to our Premium Job Alert for customised job alerts, access to our Database Subscription WhatsApp Group and profile recommendation to hiring employers.

Salary

0 - 0 NGN

Location

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