Customer Relationship Officer (CRO)

at Reputable Company

Full Time

Role Overview

We’re seeking a dynamic and results-oriented Customer Relationship Officer (CRO) with prior experience in microfinance. This is a target-based role focused on acquiring new clients, managing relationships, and ensuring customer satisfaction throughout the loan lifecycle.

Key Responsibilities

Actively prospect and onboard new customers within Ojodu and surrounding areas
Build and maintain strong relationships with clients to ensure repeat business
Educate clients on loan products and financial literacy
Ensure timely loan disbursement and repayment follow-up
Meet and exceed monthly acquisition and performance targets
Maintain accurate customer records and prepare periodic reports
Serve as a key point of contact for customer inquiries and support

Requirements

HND/BSc in Finance, Business Admin, Marketing, or related field
Minimum 2-year experience as a Loan Officer or Account Officer in a Microfinance Institution (MFI)
Proven ability to meet performance targets
Excellent communication and interpersonal skills
Familiarity with Ojodu, Ogba, Agege, Ikeja and nearby communities is a strong advantage
Energetic, self-motivated, and goal-driven

How To Apply

Make sure you are logged in and your email is verified (Register if you dont have an account).
Click the Apply Now button above.
Your default email application or the application link will open.
Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
Use a professional subject line such as Application for "Indicate Position"
Make sure to send your application before the closing date.

Note: Only shortlisted candidates are contacted.

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Salary

150,000 - 200,000 NGN

Monthly based

Location

Lagos

Job Overview

Job Posted:

1 year ago

Job Type

Full Time

Job Role

Mid-level role

Education

BA/BSc/HND

Total Vacancies

1 Person

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Customer Relationship Officer (CRO)

How To Apply

Would you like WhatsApp and Email notifications on more Customer Relationship Officer (CRO) job offers? Subscribe to our Premium Job Alert for customised job alerts, access to our Database Subscription WhatsApp Group and profile recommendation to hiring employers.

Salary

150,000 - 200,000 NGN

Location

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Job Details

Customer Relationship Officer (CRO)

How To Apply

Would you like WhatsApp and Email notifications on more Customer Relationship Officer (CRO) job offers? Subscribe to our Premium Job Alert for customised job alerts, access to our Database Subscription WhatsApp Group and profile recommendation to hiring employers.

Salary

150,000 - 200,000 NGN

Location

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