Customer Service Agent

at ConSol Limited

Full Time

Summary

We are seeking a proactive and customer-focused Customer Service Agent to join our team.
The ideal candidate will serve as the first point of contact for customers, providing assistance, resolving issues, and ensuring a positive customer experience.

Key Responsibilities

Handle incoming calls, emails, and chats promptly and professionally.
Respond to customer inquiries, complaints, and requests with accuracy and empathy.
Provide product/service information and guide customers in making informed decisions.
Escalate unresolved issues to the appropriate department or supervisor.
Maintain accurate records of customer interactions in the company database.
Follow up with customers to ensure satisfactory resolution of issues.
Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

Minimum of OND/HND/B.Sc. in any discipline.
Proven experience in a customer service or client-facing role is an advantage.
Excellent communication and interpersonal skills.
Strong problem-solving ability and attention to detail.
Proficiency in MS Office and customer service software
Ability to work effectively under pressure and in a fast-paced environment.
A positive attitude, patience, and a customer-first mindset.

How To Apply

Make sure you are logged in and your email is verified (Register if you dont have an account).
Click the Apply Now button above.
Your default email application or the application link will open.
Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
Use a professional subject line such as Application for "Indicate Position"
Make sure to send your application before the closing date.

Note: Only shortlisted candidates are contacted.

Would you like WhatsApp and Email notifications on more Customer Service Agent job offers? Subscribe to our Premium Job Alert for customised job alerts, access to our Database Subscription WhatsApp Group and profile recommendation to hiring employers.

SUBSCRIBE TO PREMIUM ALERT

Salary

0 - 0 NGN

Monthly based

Location

Lagos

Job Overview

Job Posted:

1 year ago

Job Type

Full Time

Job Role

Entry level role

Education

BA/BSc/HND

Total Vacancies

Variable

Advance your career with BetaJob Certificates

Create account, take courses and earn verifiable certificates. Download and add certifications to your profile for better chance of getting hired.

Earn Certificates View Available Courses

Subscribe To Premium Alert To Get Hired Faster!

Get seen by employers With premium alert subscription, your profile is recommended to employers hiring matching criteria you indicate.

Access the best jobs for you Sign up for customised job alerts matching your experience, preferred industry, function and location.

SUBSCRIBE TO PREMIUM ALERT

Customer Service Agent

How To Apply

Would you like WhatsApp and Email notifications on more Customer Service Agent job offers? Subscribe to our Premium Job Alert for customised job alerts, access to our Database Subscription WhatsApp Group and profile recommendation to hiring employers.

Salary

0 - 0 NGN

Location

Advance your career with BetaJob Certificates

Subscribe To Premium Alert To Get Hired Faster!

Company

Candidate

Employer

Support

Job Details

Customer Service Agent

How To Apply

Would you like WhatsApp and Email notifications on more Customer Service Agent job offers? Subscribe to our Premium Job Alert for customised job alerts, access to our Database Subscription WhatsApp Group and profile recommendation to hiring employers.

Salary

0 - 0 NGN

Location

Share This Job:

Advance your career with BetaJob Certificates

Subscribe To Premium Alert To Get Hired Faster!

Related Jobs

Company

Candidate

Employer

Support