AWARI Homes is a modern property platform connecting people to quality short-stay homes, rentals, and property investments. We make it easy to find, book, and manage well-curated homes designed for comfort, convenience, and peace of mind.
From shortlets and vacation stays to long-term rentals and property sales, AWARI Homes delivers verified listings, seamless booking, and reliable property management — redefining how people live, stay, and invest. Feel at home. Stay smart. Live better.
We are recruiting to fill the position below:
Job Title: Customer Service Executive / Realtor
Location: Abule Egba, Lagos
Employment Type: Full-Time(On-site / Hybrid)
Job Summary
We are seeking a friendly, proactive, and customer-focused Customer Service Executive to manage guest and client interactions across all communication channels.
The ideal candidate will serve as the first point of contact for inquiries, bookings, complaints, and support — ensuring a smooth and positive experience for guests and property owners.
Key ResponsibilitiesCustomer & Guest Support:Respond promptly to guest and client inquiries via phone, email, WhatsApp, and online platforms
Assist guests with bookings, check-ins, check-outs, and stay-related requests
Handle complaints and resolve issues professionally to ensure customer satisfaction
Booking & Reservation Management:
Manage reservations and update booking systems accurately
Coordinate with operations, housekeeping, and maintenance teams to fulfill guest requests
Provide clear information on pricing, availability, policies, and services.
Relationship Management:Maintain positive relationships with guests, tenants, and property owners
Follow up with guests after stays to gather feedback and encourage reviews.
Documentation & Reporting:Record customer interactions, complaints, and resolutions
Escalate complex issues to the Operations Manager when necessary
Prepare basic daily or weekly customer service reports.
Requirements & Qualifications
Candidates should possess an OND / HND / Bachelor’s degree in any related field with1–3 years experience in customer service, hospitality, real estate, or call-center roles.
Excellent verbal and written communication skills
Strong problem-solving and interpersonal skills
Ability to multitask and remain calm under pressure
Familiarity with short-stay or hospitality services is an advantage.
SalaryN1,200,000 - N3,000,000 annually.
Application Closing Date
28th August, 2026.
How to Apply
Interested and qualified candidates should send their Resume to: [Email hidden - Login to reveal] using the Job Title as the subject of the email.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
