Customer Service Officer Egbeda

Elizabeth Maddeux provides a range of human resources solutions designed to empower your workforce, enhance technical proficiency, refine soft skills, and accelerateorganizational growth for better impacts by enhancing organizational dynamics through a well-rounded and robust human resource intervention. We are  recruiting to fill the position below:

 Job Title: Customer Service Officer

Location: Egbeda, Lagos

Employment Type: Full-time Job Summary

We are seeking a friendly, proactive, and customer-focused Customer Service Officer to support the daily operations of a pharmacy.

Attend customers' enquiries and provide prompt, professional assistance. Assist customers with general pharmacy product enquiries and direct clinical questions to the Pharmacist where necessary. Support community management by engaging customers and responding to comments, messages, and enquiries across social media platforms. Build and maintain positive relationships with customers and online communities. Follow up with customers to improve satisfaction, retention, and overall customer experience. Assist with order processing, product enquiries, and customer follow-ups.

OND, HND, or Bachelor’s Degree in Business Administration, Marketing, Mass Communication, or a related field. 1-3 years experience as a customer service officer within pharmaceutical environment Experience with community management and social media customer engagement. Excellent communication and interpersonal skills.

N150,000 per month Application Closing Date

26th September, 2026.  How to Apply

Interested and qualified candidates should send their CV and portfolio to: [Email hidden - Login to reveal] using "Customer Service Officer" as the subject of the mail.