Customer Service Representative

at Ascentech Services Limited

Full Time

Position Summary

We are in search of an amiable and professional Customer Service Representative with more than one year of experience in the hospitality sector.
The perfect candidate will provide exceptional service, efficiently handle guest inquiries, and contribute to a positive guest experience.

Primary Responsibilities

Welcome and assist guests in person, via phone, or email with a courteous and helpful demeanor.
Efficiently manage guest inquiries, requests, and complaints, ensuring guest satisfaction.
Offer accurate information about services, facilities, and local attractions.
Accurately process reservations, cancellations, and modifications.
Consistently maintain a high standard of customer service and professionalism.
Work together with team members to ensure smooth operations.
Maintain a clean, organized work area that complies with safety standards.
Document and escalate issues as needed.

Requirements

At least 1 year of experience in the hospitality or customer service industry.
Exceptional communication and interpersonal skills.
Capability to handle challenging situations calmly and professionally.
Robust problem-solving abilities.
Proficiency in MS Office and reservation systems is advantageous.
Positive attitude and team-oriented mindset.

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How To Apply

Make sure you are logged in and your email is verified (Register if you dont have an account).
Click the Apply Now button above.
Your default email application or the application link will open.
Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
Use a professional subject line such as Application for "Indicate Position"
Make sure to send your application before the closing date.

Note: Only shortlisted candidates are contacted.

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Salary

0 - 0 NGN

Monthly based

Location

Lagos, Lagos State

Job Overview

Job Posted:

1 year ago

Job Type

Full Time

Job Role

Entry level role

Education

BA/BSc/HND

Total Vacancies

1 Person

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Customer Service Representative

How To Apply

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Salary

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Location

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Job Details

Customer Service Representative

How To Apply

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Salary

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Location

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