Customer Service Representative

at TeamAce Limited

Full Time

Our client is a leading craftsmanship and leather care organisation renowned for delivering premium leather restoration, maintenance, and bespoke services.

Job Summary

As the Customer Service Representative, you will be the first point of contact for clients, providing exceptional service, handling inquiries, resolving complaints, and ensuring a smooth customer experience in line with the brand’s high-quality craftsmanship standards.

Responsibilities

Greet and assist customers in person, via phone, email, and social media platforms.
Handle inquiries regarding leather care services, pricing, and turnaround times.
Process customer orders, payments, and service requests accurately.
Track and follow up on customer orders to ensure timely delivery and satisfaction.
Maintain a professional and positive brand image in all interactions.
Resolve customer complaints efficiently, escalating complex issues when necessary.

Requirements

OND / HND / Bachelor’s degree in any related field.
Minimum of 2 years’ experience in customer service, preferably in retail, luxury goods, or craftsmanship-related industries.
Excellent verbal and written communication skills.
Strong problem-solving and conflict-resolution abilities.
Proficiency in Microsoft Office Suite and CRM tools.

How To Apply

Make sure you are logged in and your email is verified (Register if you dont have an account).
Click the Apply Now button above.
Your default email application or the application link will open.
Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
Use a professional subject line such as Application for "Indicate Position"
Make sure to send your application before the closing date.

Note: Only shortlisted candidates are contacted.

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Salary

0 - 0 NGN

Monthly based

Location

Lekki

Job Overview

Job Posted:

1 year ago

Job Type

Full Time

Job Role

Entry level role

Education

BA/BSc/HND

Total Vacancies

Variable

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Customer Service Representative

How To Apply

Would you like WhatsApp and Email notifications on more Customer Service Representative job offers? Subscribe to our Premium Job Alert for customised job alerts, access to our Database Subscription WhatsApp Group and profile recommendation to hiring employers.

Salary

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Location

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Company

Candidate

Employer

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Job Details

Customer Service Representative

How To Apply

Would you like WhatsApp and Email notifications on more Customer Service Representative job offers? Subscribe to our Premium Job Alert for customised job alerts, access to our Database Subscription WhatsApp Group and profile recommendation to hiring employers.

Salary

0 - 0 NGN

Location

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