Customer Service Representative

at Procare Hospital

Full Time

Key Responsibilities

Greet and welcome patients, visitors, and guests with warmth and professionalism.
Manage phone calls, emails, and inquiries, directing them to the appropriate department.
Register new patients, update patient records, and verify documents as necessary.
Schedule and confirm patient appointments while overseeing the hospital’s appointment system.
Maintain organization in the waiting area.
Provide accurate information about hospital services, doctors, and procedures.
Assist patients with forms, directions, and basic service needs.
Liaise with medical staff and departments to ensure smooth communication.
Address patient complaints with empathy.
Uphold the confidentiality of all patient records and hospital operations.

Requirements

Minimum of OND / HND / B.Sc in any discipline (preferably in Business Administration, Social Sciences, or related fields).
Proven experience in customer service, reception, or front desk roles (healthcare experience is a plus).
Excellent communication and organizational skills.
Ability to multitask, prioritize, and remain calm under pressure.
Proficiency in Microsoft Office tools (Word, Excel, Outlook).
Warm, approachable personality with a professional appearance.

How To Apply

Make sure you are logged in and your email is verified (Register if you dont have an account).
Click the Apply Now button above.
Your default email application or the application link will open.
Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
Use a professional subject line such as Application for "Indicate Position"
Make sure to send your application before the closing date.

Note: Only shortlisted candidates are contacted.

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Salary

0 - 0 NGN

Monthly based

Location

Abuja

Job Overview

Job Posted:

1 year ago

Job Type

Full Time

Job Role

Entry level role

Education

BA/BSc/HND

Total Vacancies

1 Person

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Customer Service Representative

How To Apply

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Salary

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Location

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Job Details

Customer Service Representative

How To Apply

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Salary

0 - 0 NGN

Location

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