Customer Service Representative

at Kuddy Cosmetics

Full Time

Responsibilities

What You’ll Do:

Respond promptly and professionally to customer inquiries via email, phone, chat, and social media.
Provide expert guidance on skincare products, ingredients, and usage.
Resolve complaints and issues with care, empathy, and efficiency.
Process orders, returns, and exchanges accurately.
Maintain up-to-date knowledge of our products, promotions, and brand values.
Work closely with other departments (sales, fulfillment, marketing) to ensure a seamless customer experience.
Gather and report customer feedback to support continuous improvement.

Requirements

Who You Are:

Candidates should possess a B.Sc Degree
You have 1 - 2 years of customer service experience, preferably in beauty, skincare, or wellness.
You’re genuinely passionate about skincare and staying informed about trends and ingredients.
You have excellent communication skills both written and verbal.
You’re a problem-solver who can stay calm under pressure.
You’re tech-savvy and comfortable using CRM platforms, email tools, and chat systems.
You’re team-oriented but capable of working independently.

How To Apply

Make sure you are logged in and your email is verified (Register if you dont have an account).
Click the Apply Now button above.
Your default email application or the application link will open.
Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
Use a professional subject line such as Application for "Indicate Position"
Make sure to send your application before the closing date.

Note: Only shortlisted candidates are contacted.

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Salary

0 - 0 NGN

Monthly based

Location

Lagos, Nigeria

Job Overview

Job Posted:

1 year ago

Job Type

Full Time

Job Role

Entry level role

Education

OND/NCE

Total Vacancies

Variable

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Customer Service Representative

How To Apply

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Salary

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Location

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Job Details

Customer Service Representative

How To Apply

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Salary

0 - 0 NGN

Location

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