Myafrimall Logistics Limited is seeking an energetic, organized, and customer-focused individual to join our team as a Customer Service Representative at our branch. In this role, you will be the direct face and voice of our brand, handling walk-in clients while supporting branch-level operations.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Akiode - Berger, Lagos
Employment Type: Full-time
Key Responsibilities
Welcome walk-in customers and respond promptly to client enquiries across digital channels (calls, WhatsApp, email).
Provide accurate details regarding shipping rates, delivery timelines, tracking, and the full range of company services.
Conduct thorough physical inspections of inbound items and report defects, damages, or irregularities immediately.
Accurately process, pack, and prepare cargo/packages for shipment in line with company handling standards.
Prepare required shipping documentation, invoices, and operational paperwork with high precision.
Maintain clean, organised daily logs of client interactions, branch shipments, and transactions.
Collaborate with the warehouse team to ensure smooth, efficient daily workflow at the branch.
Qualifications & Requirements
B.Sc / HND in any relevant discipline.
0–2 years of experience in customer service, logistics operations, retail, or a related field (entry-level candidates with strong aptitude are welcome to apply).
Excellent verbal and written communication, active listening, and problem-solving skills.
Close attention to detail with basic proficiency in Microsoft Office (especially MS Excel).
Proximity to the Akiode/Ojodu/Berger axis is a strong advantage.
Application Closing Date21st September, 2026.
How to Apply
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using “CSR – Akiode Branch” as the subject of the email.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
