Amani Advisory Limited is committed to assisting organizations in achieving success by maximizing their most valuable resource - their employees. We offer complete HR solutions to businesses of all sizes and in various industries. Thanks to a team of seasoned HR professionals, we approach every project with expertise, innovation, and a client-centric mindset.
We are recruiting to fill the position below:
Job Title: Customer Service Representative (Fashion)
Location: Osapa London, Lagos
Employment Type: Full-time (Monday - Saturday)
Job Summary
We are hiring a proactive and focused Customer Service Office with a proven experience in fashion and lifestyle industry to join our team in Lagos.
If you enjoy communicating clearly, solving problems, and making customers feel valued, we'd love to meet you.
Key ResponsibilitiesRespond promptly to customer inquiries via email, chat, social media, and phone.
Provide accurate information on product availability, sizing, details, and styling recommendations.
Maintain accurate records of all operational activities
Assist with order tracking, returns, and exchanges, ensuring all issues are resolved smoothly and professionally.
Maintain up-to-date knowledge of all product lines, including seasonal drops and bestsellers.
Collaborate with logistics and fulfillment teams to ensure timely and accurate deliveries.
Document customer feedback and issues to help improve service and inform team decisions.
Contribute strategic insights to drive brand visibility, collaborations, and business growth.
Qualifications & Experience
Minimum of an HND or B.Sc Degree in any relevant field (e.g., Business Administration, Mass Communication, Marketing, or related).
2 years proven experience in a customer service role, preferably within the fashion, retail, or lifestyle industry is a MUST.
Proficiency in Microsoft Office Suite, Google Workspace, and digital collaboration tools.
Strong organizational, planning, and analytical skills.
Excellent verbal, written, and interpersonal communication across all levels of the organization.
Understanding of fashion trends, production processes, and creative workflows.
Ability to remain calm under pressure and handle multiple priorities in a fast-paced environment with minimal supervision.
Proximity to Lekki and ability to use social media tools is an added advantage.
SalaryN150,000 monthly.
Application Closing Date
30th September, 2026.
Method of Application
Interested and qualified candidates should forward their CVs to: [Email hidden - Login to reveal] using the position as the subject of the email.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
