Job Summary


Customer Service Representative is the front line of support for the company's customers.
You'll be responsible for answering customer questions, resolving customer problems, and providing excellent customer service.


Responsibilities


Answer customer questions about products or services
Resolve customer problems and complaints in a timely manner
Provide customer support via various channels
Escalate complex customer issues to management
Collect and record customer feedback
Help to improve the customer experience.


Qualifications


Bachelor's Degree in Business Administration or relevant field.
A minimum of 2 years of proven experience in a customer service position in a manufacturing industry or relevant industry
Must be proficient in Igbo language and fluent in English
Proficiency in Microsoft Office and customer service software.
Must be open to working on a shift schedule
Outstanding written and verbal communication skills.
Good understanding of management practices and techniques.
How To Apply
  • Make sure you are logged in and your email is verified (Register if you dont have an account).
  • Click the Apply Now button above.
  • Your default email application or the application link will open.
  • Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
  • Use a professional subject line such as Application for "Indicate Position"
  • Make sure to send your application before the closing date.

Note: Only shortlisted candidates are contacted.

Would you like WhatsApp and Email notifications on more Customer Service Representative (Igbo & English) job offers? Subscribe to our Premium Job Alert for customised job alerts, access to our Database Subscription WhatsApp Group and profile recommendation to hiring employers.
SUBSCRIBE TO PREMIUM ALERT

Salary

0 - 0 NGN

Monthly based

Location

Lagos

Job Overview
Job Posted:
1 year ago
Job Type
Full Time
Job Role
Entry level role
Education
BA/BSc/HND
Total Vacancies
1 Person
Category
Customer Care

Share This Job:

Location

Lagos

Advance your career with BetaJob Certificates

Create account, take courses and earn verifiable certificates. Download and add certifications to your profile for better chance of getting hired.

Subscribe To Premium Alert To Get Hired Faster!

Get seen by employers With premium alert subscription, your profile is recommended to employers hiring matching criteria you indicate.
Access the best jobs for you Sign up for customised job alerts matching your experience, preferred industry, function and location.