Customer Service Representative Role

at Reputable Company

Full Time

DozzaVille is seeking a customer-focused and digitally savvy Customer Care Representative to join our team in Awka. In this role, you will serve as the voice of DozzaVille, ensuring every customer receives prompt, warm, and professional assistance across phone, WhatsApp, and social media platforms.

Key Responsibilities:

Respond quickly to customer inquiries, orders, and complaints with accuracy and empathy.
Provide clear information about our products, promotions, and delivery processes.
Coordinate with production and logistics teams to ensure smooth order fulfillment.
Record and update customer interactions, feedback, and requests.
Represent the DozzaVille brand with a friendly and solution-driven approach.

Requirements:

Strong written and spoken communication skills in English.
Customer-oriented mindset with excellent problem-solving abilities.
Ability to multitask across different digital platforms (WhatsApp, Instagram, calls).
Previous experience in customer service, sales, or hospitality is an added advantage.
Must reside in or around Awka.

What We Offer:

Competitive monthly salary starting from ₦65,000.
Structured onboarding and product training.
Opportunities to grow within a fast-rising food brand.
A fun, collaborative, and innovative work environment.

How To Apply

Make sure you are logged in and your email is verified (Register if you dont have an account).
Click the Apply Now button above.
Your default email application or the application link will open.
Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
Use a professional subject line such as Application for "Indicate Position"
Make sure to send your application before the closing date.

Note: Only shortlisted candidates are contacted.

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Salary

0 - 0 NGN

Monthly based

Location

Awka

Job Overview

Job Posted:

1 year ago

Job Type

Full Time

Job Role

Entry level role

Education

BA/BSc/HND

Total Vacancies

1 Person

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Customer Service Representative Role

How To Apply

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Salary

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Location

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Job Details

Customer Service Representative Role

How To Apply

Would you like WhatsApp and Email notifications on more Customer Service Representative Role job offers? Subscribe to our Premium Job Alert for customised job alerts, access to our Database Subscription WhatsApp Group and profile recommendation to hiring employers.

Salary

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Location

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