Job Summary


A Customer Service Representative isresponsible for providing assistance, information, and support to customers regarding products or services.
Their duties include answering inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving.


Responsibilities


Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Keeping records of customer interactions, transactions, comments, and complaints.
Providing feedback on the efficiency of the customer service process.


Requirements


Interested candidates should possess an HND / B.Sc Degree with 2 - 5 years work experience.
How To Apply
  • Make sure you are logged in and your email is verified (Register if you dont have an account).
  • Click the Apply Now button above.
  • Your default email application or the application link will open.
  • Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
  • Use a professional subject line such as Application for "Indicate Position"
  • Make sure to send your application before the closing date.

Note: Only shortlisted candidates are contacted.

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Salary

0 - 0 NGN

Monthly based

Location

Lagos Island

Job Overview
Job Posted:
1 year ago
Job Type
Full Time
Job Role
Mid-level role
Education
BA/BSc/HND
Total Vacancies
Variable
Category
Customer Care

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Location

Lagos Island

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