Customer Service Representative

at Gosub Limited

Full Time

Job Description

We are seeking an experienced and highly motivated Customer Service Representative to join our team.
As a Customer Service Representative, you will be responsible for providing excellent customer service and support to our valued customers.

Responsibilities

Manage incoming customer inquiries via phone, email, and social media channels.
Provide product and service information to customers.
Respond to customer complaints and resolve issues in a timely and effective manner.
Process customer orders.
Collaborate with other teams to ensure customer satisfaction.
Maintain accurate records of customer interactions and transactions.
Identify and escalate priority issues to the appropriate department.

Requirements

Candidate must possess at least a Bachelor’s Degree in a related field.
Minimum of 2 years of experience in a similar role.
Flexible to work shifts, including days, nights, weekends, and holidays.
Must reside in Benin City, specifically around Sapele Road or GRA and environs.
Excellent communication and interpersonal skills.
Capacity to work under pressure.
Strong problem-solving and analytical skills.
Proficiency in multitasking and prioritizing in a fast-paced environment.
Proficiency in Microsoft Office Suite (especially Excel) and CRM software.
Experience in a customer-focused environment.
Ability to work independently and in a team setting.

How To Apply

Make sure you are logged in and your email is verified (Register if you dont have an account).
Click the Apply Now button above.
Your default email application or the application link will open.
Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
Use a professional subject line such as Application for "Indicate Position"
Make sure to send your application before the closing date.

Note: Only shortlisted candidates are contacted.

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Salary

0 - 0 NGN

Monthly based

Location

Edo

Job Overview

Job Posted:

1 year ago

Job Type

Full Time

Job Role

Entry level role

Education

BA/BSc/HND

Total Vacancies

1 Person

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Customer Service Representative

How To Apply

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Salary

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Location

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Job Details

Customer Service Representative

How To Apply

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Salary

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Location

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