Future Moves Recruitment Agency is a licensed full-fledged Human Resource firm with extensive expertise and experience in human Capital development and staffing. Future Moves has exceptional expertise in Talent Sourcing, learning & development, talent management, HR Outsourcing & Payrolling, HR planning & Consulting, Policy Drafting, Culture Change and Organisation Effectiveness by designing and implementing interventions which identify the core areas of development to enhance the overall growth and competitiveness of your organization.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Warri, Delta
Employment Type: Full-time
Job Summary
We are seeking a professional and customer-focused Customer Service Representative to join our team.
The ideal candidate must have excellent communication skills, be computer literate, and possess strong problem-solving abilities to deliver outstanding customer support.
Key ResponsibilitiesRespond to customer inquiries via phone, email, and other communication channels.
Resolve customer complaints promptly and professionally.
Maintain accurate customer records using CRM software.
Update and manage customer data in spreadsheets.
Follow up on customer requests to ensure timely resolution.
Collaborate with internal teams to improve customer satisfaction.
Prepare customer service reports when required.
RequirementsMinimum qualification: OND / HND / B.Sc. in a relevant field.
Minimum of 3 years experience as a Customer Service Representative.
Proficiency in CRM software.
Strong knowledge of Microsoft Excel/Google Sheets and spreadsheet management.
Computer literate with good knowledge of common office applications.
Excellent written and verbal communication skills.
Strong command of the English language and good linguistic skills.
Excellent interpersonal, organizational, and problem-solving skills.
Ability to multitask and work effectively in a fast-paced environment.
SalaryN100,000 - N150,000 per month
Application Closing Date
Not Specified.
How to Apply:
Interested and qualified candidates should send their applications to: [Email hidden - Login to reveal] using the job title as subject of the mail.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
