Customer Service Supervisor

at Beaconhill Smile Clinic Limited

Full Time

Job Summary

As a Customer Service Supervisor, you'll oversee daily front desk operations, manage patient relationships, and ensure excellent customer service.
You'll lead a team of customer service representatives, providing guidance and support to ensure our clinic's high standards are met.

Responsibilities

Supervise and train customer service representatives.
Manage patient scheduling, billing, and inquiries.
Ensure excellent customer service and patient satisfaction.
Resolve patient complaints and concerns.
Collaborate with dental staff to ensure smooth clinic operations.
Develop and implement customer service policies and procedures.

Requirements

Candidates should possess relevant qualifications.
At least 2 years of experience in customer service or front desk operations in the health sector.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment.
Knowledge of dental clinic operations is an advantage.

How To Apply

Make sure you are logged in and your email is verified (Register if you dont have an account).
Click the Apply Now button above.
Your default email application or the application link will open.
Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
Use a professional subject line such as Application for "Indicate Position"
Make sure to send your application before the closing date.

Note: Only shortlisted candidates are contacted.

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Salary

0 - 0 NGN

Monthly based

Location

Lagos

Job Overview

Job Posted:

1 year ago

Job Type

Full Time

Job Role

Mid-level role

Education

BA/BSc/HND

Total Vacancies

1 Person

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Customer Service Supervisor

How To Apply

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Job Details

Customer Service Supervisor

How To Apply

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Salary

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