Customer Success Representative  Nigeria

Netzence Sustainability Limited is a sustainability technology and management company dedicated to combating climate change by making carbon emissions reduction accessible, actionable, and rewarding. We are committed to realizing the 2030 emission reduction target, the 2050 and 2060 Net Zero targets, and the United Nations’ Sustainable Development Goals (SDGs).

Founded on the principles of innovation, collaboration, and firm commitment to the planet, we are driven by a singular, transformative vision -to spearhead a sustainable transformation and contribute significantly to achieving critical global sustainability milestones. We are  recruiting to fill the position below:

 Job Title: Customer Success Representative

Location: Nigeria Job Summary

We’re looking for a results-driven Customer Success Representative with excellent communication skills to actively seek out and engage clients and prospective customer. The ideal candidate will maintain existing customer success metrics and data as directed.

Excellent written and verbal communication and strategic planning. Strong organization and time management skills Ability to work effectively across multiple departments in a deadline-driven environment. Results-driven with a track record of meeting or exceeding departmental targets. Familiarity with CRM software and sales tools. Experience in managing sale/or client’s account. Ability to manage data for new and prospective clients. Ability to review or make changes to customers’ accounts. Ability to thrive in fast-paced, innovative, team driven, and high energy environment

Bachelor’s degree or equivalent in Communication or a related field. Professional and Industry certifications are added advantages. 2+ years proven experience in communications, marketing, sales, account management, client-facing or customer support role.

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