Customer Support Agent Role

at Betpawa

Full Time

About You

Are you ready to turn your passion for helping others into a rewarding career? Join our dynamic team as a Customer Support Agent! You will play a vital role in ensuring our customers have an exceptional experience with our services.

Key Responsibilities:

As a customer support agent, ensure all our clients’ needs are met as they navigate through our product.
Assist customers through all available engagement channels.
Be open to having a flexible and dynamic working schedule.
Promote the value of the product through a wonderful customer experience.
Review customer complaints and concerns and seek to improve the customer experience.
Carry out callout exercises to educate clients on existing and new products.
Do callout surveys on customer satisfaction and perception of our brand image

What we are looking for:

At least 2 years of college education.
Excellent knowledge of English. Knowledge of Hausa is an added advantage.
Previous experience in customer support
Ability to cope under pressure and work with minimal supervision
A genuine interest in helping others and providing exceptional service.
Ability to handle pressure and work independently.
Strong interpersonal skills and a quick learning ability.
Interest in the sports industry; knowledge of football betting is a plus.

How To Apply

Make sure you are logged in and your email is verified (Register if you dont have an account).
Click the Apply Now button above.
Your default email application or the application link will open.
Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
Use a professional subject line such as Application for "Indicate Position"
Make sure to send your application before the closing date.

Note: Only shortlisted candidates are contacted.

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Salary

0 - 0 NGN

Monthly based

Location

Lagos

Job Overview

Job Posted:

1 year ago

Job Type

Full Time

Job Role

Entry level role

Education

BA/BSc/HND

Total Vacancies

1 Person

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Customer Support Agent Role

How To Apply

Would you like WhatsApp and Email notifications on more Customer Support Agent Role job offers? Subscribe to our Premium Job Alert for customised job alerts, access to our Database Subscription WhatsApp Group and profile recommendation to hiring employers.

Salary

0 - 0 NGN

Location

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Company

Candidate

Employer

Support

Job Details

Customer Support Agent Role

How To Apply

Would you like WhatsApp and Email notifications on more Customer Support Agent Role job offers? Subscribe to our Premium Job Alert for customised job alerts, access to our Database Subscription WhatsApp Group and profile recommendation to hiring employers.

Salary

0 - 0 NGN

Location

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