Answering Calls: Responding to incoming customer inquiries and addressing their concerns professionally.
Providing Information: Offering accurate details about our services, pricing, and company policies.
Issue Resolution: Identifying customer problems and providing timely and effective solutions.
Data Entry & Customer Assistance: Maintaining accurate records of customer interactions and guiding clients through processes and procedures.
Follow-up: Conducting post-interaction follow-ups to ensure customer satisfaction and service completion.
Service Improvement: Providing feedback on the efficiency of customer service processes to enhance overall performance.


Requirements


A Bachelor\'s Degree (BA/BSc/HND) in a relevant field.
At least 1 year of customer service experience.
Excellent spoken and written English communication skills.
Strong problem-solving abilities and a proactive approach to customer support.
Good interpersonal skills with a customer-first mindset.
Ability to stay organized and adhere to schedules.
How To Apply
  • Make sure you are logged in and your email is verified (Register if you dont have an account).
  • Click the Apply Now button above.
  • Your default email application or the application link will open.
  • Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
  • Use a professional subject line such as Application for "Indicate Position"
  • Make sure to send your application before the closing date.

Note: Only shortlisted candidates are contacted.

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Salary

50,000 - 100,000 NGN

Monthly based

Location

Abuja

Job Overview
Job Posted:
1 year ago
Job Type
Full Time
Job Role
Entry level role
Education
BA/BSc/HND
Total Vacancies
1 Person
Category
Customer Care

Share This Job:

Location

Abuja

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