The Vault Recruitment (TVR) is a fast growing recruitment firm specializing in connecting top talent with SME's and Startup organizations. Our team of experienced recruiters understands the unique needs and challenges of the modern job market and uses our extensive network and industry knowledge to find the best candidates for our clients.
We are recruiting to fill the position below:
Job Title: Customer Support Representative / Admin Officer
Vacancy Code: ACE002
Location: Yaba, Lagos
Employment Type: Full-time
Work Mode: Hybrid (Once Weekly)
Job Summary
We are seeking a professional, articulate, and customer-focused Customer Service Representative to join our travel brand. The successful candidate will serve as a key point of contact for clients, assisting with travel inquiries, bookings, reservations, itinerary information, complaints, and general travel-related requests.
The ideal candidate should have excellent communication skills, strong attention to detail, and the ability to provide exceptional customer service while handling multiple client requests efficiently.
RequirementsMinimum of OND, HND, or Bachelor's degree in any field.
1–2 years of experience in customer service, travel consultancy, hospitality, reservations, or a related role.
Experience working with a travel agency, airline, hotel, or tourism brand is an added advantage.
Excellent verbal and written communication skills.
Strong customer service and interpersonal skills.
Good knowledge of travel booking and reservation processes.
Ability to multitask and manage multiple customer requests efficiently.
Strong attention to detail, especially when handling bookings and travel information.
Good problem-solving and conflict-resolution skills.
Proficiency in Microsoft Office and digital communication platforms.
WhatsApp Business, CRM systems, booking platforms, or travel management software is an advantage.
Must be professional, patient, organized, proactive, and customer-oriented.
SalaryN70,000 Monthly.
Application Closing Date
14th September, 2026.
How to Apply
Interested and qualified candidates should:Click Apply Now button to apply
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
