Graduate Trainee Relationship Officers Abuja

At  Careers Verified, we go beyond narrowly defined clients’ issues; we create opportunities for our clients, candidates, colleagues, collaborators, and the community. Through a network of diversified but highly complementary lines of business, we help organizations find critical talent, access cutting-edge advice, and get the innovative support they require to grow in a challenging market. We partner with businesses and organizations of varying size and structure across diverse sectors, such as Oil and Gas, Engineering, Finance, Telecom, FMCG, Legal, Technology, Healthcare, Travel and Aviation, etc., to enhance business performance and to optimize for growth to achieve exceptional results. What sets us apart is the depth of our capabilities, creative problem-solving approach, and proven track record in our practice areas, combined with in-depth knowledge of the realities of the industries we serve. We are  recruiting to fill the position below:

 Job Title: Graduate Trainee Relationship Officer

Locations: Abia, Abuja (FCT), Akwa Ibom, Anambra, Bayelsa, Cross River, Delta, Ebonyi, Edo, Ekiti, Enugu, Imo, Kogi, Kwara, Lagos, Ogun, Ondo, Osun, Oyo, Plateau, and Rivers

Employment Type: Full-time Job Summary

We are seeking ambitious, intelligent, and customer-focused graduates to join our team as Graduate Trainee Relationship Officers. The successful candidates will undergo structured training and gain practical experience in customer relationship management, account acquisition, sales, business development, and financial product promotion. The role is suitable for graduates who are passionate about building relationships, achieving sales targets, and developing a career in banking and financial services.

Develop and maintain strong relationships with existing and prospective customers. Identify and pursue opportunities to acquire new customers and grow the customer base. Promote and sell the bank's products and services, including savings/current accounts, loans, cards, digital banking solutions, and other financial products. Conduct market and customer visits to identify business opportunities. Generate leads through referrals, networking, direct marketing, and other approved channels. Understand customers' financial needs and recommend appropriate products and solutions. Support customer onboarding and ensure proper completion of account-opening documentation. Follow up with prospective customers to convert leads into active customers. Maintain regular contact with assigned customers and provide excellent customer service. Assist customers with enquiries and escalate complex issues to the appropriate team. Monitor customer accounts and identify opportunities for cross-selling and up-selling. Meet assigned individual and team sales, acquisition, and revenue targets. Maintain accurate records of customer interactions, prospects, sales activities, and follow-ups. Comply with all applicable banking policies, regulatory requirements, KYC procedures, and internal controls. Participate actively in training programmes, coaching sessions, team meetings, and performance reviews. Prepare and submit periodic sales and customer activity reports. Perform other duties as assigned by the Relationship Manager or Branch Manager.

Training Areas

As part of the graduate trainee programme, candidates may receive training in:

Retail and Personal Banking Customer Relationship Management Sales and Business Development Financial Products and Services Account Opening and Customer Onboarding KYC and Regulatory Compliance Digital Banking Solutions Credit and Loan Products Prospecting and Lead Generation Professional Communication and Negotiation Banking Operations and Risk Management

Candidates should possess a Bachelor's Degree or HND from a recognized institution. A minimum of Second Class Lower / Lower Credit or equivalent may be required. NYSC completion or exemption 0–2 years of relevant experience; fresh graduates are encouraged to apply. Strong interest in banking, sales, customer relationship management, and business development. Excellent verbal and written communication skills. Strong interpersonal and relationship-building abilities. Good numerical and analytical skills. Ability to work independently and as part of a team. Target-driven, proactive, confident, and result-oriented. Good presentation, negotiation, and persuasion skills. Basic knowledge of Microsoft Office and digital tools. Willingness to work in a field-based or branch environment and engage with customers when required.

31st December, 2026. How to Apply

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