Inq Digital Nigeria Limited - Since 2013 our mission has been to be the number oneinnovative edge solutionsprovider on the African continent, focusing on Edge Computing. We lead in providing innovative, business-relevant services in Edge AI and IoT, Fabric, SDN/NFV for Edge Cloud, Edge Baremetal, Secure Access Services Edge and Elastic Edge.
We are recruiting to fill the position below:
Job Title: IT Support Officer
Location: Ikoyi, Lagos
Employment Type: Full-time
Job Summary
The IT Support Officer is responsible for IT infrastructures proactive monitoring and provides Desktop support, LAN/Wireless connectivity, Endpoint vulnerability & Patch Management, Printer services, quick provisioning of systems.
The role also includes support services for other infrastructural platforms as stipulated by the IT Manager.
Principal Accountabilities & Responsibilities
Provides helpdesk support duties to all users in the company including installation and configuration of desktops and laptops.
Ensures the daily / monthly backup of data in all INQ offices including Abuja and Port Harcourt and liaising with the IT Contact personnel in each of the offices on all IT related issues.
Provides required IT-support which includes but not limited to Windows Operating Systems and Server Applications, w/ RAID 1 & 5 etc.
Troubleshoot and resolve of LAN/Wireless issues and uptime availability of network printers.
Installs or modifies existing installations of networked computer hardware, software, and other components.
Ensuring that the firewall security aspect of the IT overall security implementation is maintained and functional.
Monitoring of IT NetBoz EMS in all our Data center and Camera Surveillance system uptime.
Remote access support and system security update across all of hardware and software platforms.
Work with internal customers to activate services; and assist with problem resolution as required.
IT inventory tracking and management.
On-call and after-hours support
Requirements Education, qualifications and special training: BSc / HND Computer Science / Engineering
MCSE / MCP / CCNA / CCNP Experience: Helpdesk services System & Network Administration Network security System administration and support.
Communication & Work Relationships:Internal: The role will involve interfacing and communication with all stakeholders on a regular basis.
Other Business Units: All Departments.
Application Closing Date30th November, 2026.
How to Apply
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the Job Title as the subject of the email.
How To Apply
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Click the Apply Now button above.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
