ReelFruit, founded in 2012, is the market leader in the healthy snack category, pioneering the introduction of healthy dried fruit as a snack in the Nigerian market. The company was founded on a mission to build a scalable agribusiness to add value to the local fruit value chain, produced, package and distribute locally made snacks that could sit on any shelf in the world!
We are recruiting to fill the position below:
Job Title: IT Support Officer
Location: Yaba, Lagos
Employment Type: Full-time
Job Summary
The IT Support Officer will be responsible for managing and maintaining the company’s IT infrastructure, ensuring seamless system operations, and driving technology improvements to enhance efficiency and productivity.
This role requires proactive problem-solving, a strong understanding of IT systems, and effective collaboration with various departments.
Duties & Responsibilities
IT Infrastructure Management:Install, configure, and maintain hardware and software systems.
Monitor and maintain servers, networks, and workstations to ensure uninterrupted operations.
Ensure data backups, disaster recovery systems, and security protocols are active and functional.
Technical Support:Provide technical support to staff, troubleshooting hardware and software issues.
Manage IT helpdesk operations and respond to support tickets/queries promptly.
Train employees on the effective use of technology tools, hardware, and business software.
System Optimization & Upgrades:Identify opportunities for system enhancements and execute upgrades to improve operational efficiency.
Collaborate with vendors to procure, install, and configure new systems, hardware, and software licenses.
Ensure all systems and business applications remain updated, patched, and running smoothly.
Network & Security Management:Monitor network performance, bandwidth, and ensure secure access to company systems.
Implement cybersecurity measures to protect company infrastructure against data breaches, malware, and cyber threats.
Regularly review and update IT security policies, access controls, and protocols.
Data Management & Reporting:Maintain company database systems, ensuring data accuracy, integrity, and confidentiality.
Generate technical reports and analytics to support management decision-making.
Administer and maintain cloud-based applications and collaborative platforms.
Process Improvement:Evaluate existing IT infrastructure workflows and recommend enhancements to boost organizational productivity.
Support the implementation of automated processes to streamline repetitive tasks.
Compliance & Documentation:Ensure IT operations comply with relevant statutory data protection, security regulations, and industry standards.
Create and maintain comprehensive IT documentation, including standard operating procedures, policies, and user manuals.
Educational Qualifications, Experience & Requirements
Minimum of a Bachelor's Degree or HND in Computer Science, Information Technology, or a related field.
3–5 years of experience in IT support, infrastructure management, or a related role.
Strong knowledge of IT systems, networking, and cybersecurity principles.
Proficiency in system administration tools, ERP software, and cloud-based applications.
Excellent troubleshooting and problem-solving skills.
Effective communication and interpersonal skills.
Ability to manage multiple projects and prioritize tasks.
Application Closing Date25th September, 2026.
Method of Application
Interested and qualified candidates should:Click Apply Now button to apply
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
