Junior Collection Agent at Money in Minutes

at Money in Minutes

Full Time

Key Responsibilities:

Contact customers via phone, email, and other approved channels to follow up on overdue payments.
Clearly explain payment terms, account status, and repayment options to customers.
Negotiate suitable repayment plans in line with company policies.
Accurately record and update customer information and payment arrangements in the system.
Escalate complex cases to senior collections staff when necessary.
Maintain a professional, empathetic, and solutions-oriented approach in all customer interactions.
Meet daily, weekly, and monthly call/contact and recovery targets.
Adhere to all company policies, regulatory requirements, and Treating Customers Fairly (TCF) principles.

Requirements:

Minimum of HND; a bachelor’s degree is an advantage.
Strong communication skills with clear enunciation and active listening ability.
Basic computer skills and familiarity with Microsoft Office tools.
A positive attitude, resilience, and willingness to learn.
Ability to work in a target-driven environment.
Previous experience in customer service, sales, or call centre roles is an advantage

How To Apply

Make sure you are logged in and your email is verified (Register if you dont have an account).
Click the Apply Now button above.
Your default email application or the application link will open.
Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
Use a professional subject line such as Application for "Indicate Position"
Make sure to send your application before the closing date.

Note: Only shortlisted candidates are contacted.

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Salary

0 - 0 NGN

Monthly based

Location

Lagos

Job Overview

Job Posted:

1 year ago

Job Type

Full Time

Job Role

Entry level role

Education

BA/BSc/HND

Total Vacancies

1 Person

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Junior Collection Agent at Money in Minutes

How To Apply

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Job Details

Junior Collection Agent at Money in Minutes

How To Apply

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