Troven Solution Services Limited (Troven SSL) is a global technology-driven recruitment and manpower outsourcing company headquartered in Nigeria. We empower organizations by delivering world-class talent solutions that drive growth, efficiency, and innovation.
We are recruiting to fill the position below:
Job Title: Key Account Manager
Location: Lagos
Employment Type: Full-time
Responsibilities
Manage and grow relationships with the organisation's strategic clients and partners.
Develop account plans to increase transaction volumes, revenue, and customer retention.
Identify opportunities to cross-sell and upsell the organisation's products and services.
Coordinate onboarding of new enterprise clients and strategic payment partners.
Serve as the primary escalation point for key customer issues and ensure timely resolution.
Work closely with Product, Technology, Operations, Compliance, Finance, and Customer Support teams to ensure seamless service delivery.
Monitor customer performance, transaction trends, and service levels, providing regular business reviews and recommendations.
Negotiate commercial terms, renewals, and partnership agreements within approved authority limits.
Drive merchant acquisition and expansion of payment corridors across Africa.
Maintain accurate CRM records, account pipelines, and revenue forecasts.
Prepare weekly and monthly reports on account performance, revenue, customer satisfaction, and pipeline activities.
Monitor market trends, competitor activities, and emerging opportunities to support business growth.
Ensure compliance with company policies, AML/CFT requirements, and applicable regulatory obligations.
SalaryN450,000 - N650,000 per month.
Application Closing Date
30th October, 2026.
How to Apply
Interested and qualified candidates should:Click Apply Now button to apply
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
