Founded in 2020, Feed Avenue Ltd is a subsidiary of the french company MG2Mix in Nigeria specialized in Health and Nutrition products and services. Feed Avenue operates in import, formulation and distribution processes of premixes and ingredients essential for animal nutrition (Poultry, Swine, Cattle, Fish, Horse and small ruminants). Our mission : Bring to lifestock farmers in Nigeria the guarantee of a unique quality of natural performing products and expertise. Thanks to our team of veterinaries, nutritionists and technicians, we offer to our customers the commitment of personnalized advisory support in the formulation of food, and continuous improvement of the nutritional quality of premix, additives, mineral foods and nutritional specialties tailor-made for the animal sector in Nigeria. We operate over a large part of the Nigerian territory thanks to our regional team. We act responsibly and are committed to our Corporate Social Responsability.
We are recruiting to fill the position below:
Job Title: NYSC Customer Support Officer
Location: Abuja (FCT)
Purpose
To provide excellent customer support by responding to customer enquiries/queries, following up on orders and deliveries, handling complaints, and ensuring customers receive timely and accurate assistance.
Key ResponsibilitiesRespond to customer enquiries/queries via phone, WhatsApp, email, and other communication channels.
Channel customer enquiries on products, prices, availability, and order status to the Sales Admin Coordinator.
Follow up on customer orders and deliveries, keeping customers updated via approved communication channels.
Receive, record, and collate all customer complaints and survey forms until resolved.
Conduct post-delivery/customer follow-ups to gather feedback.
Distribute and collect customer feedback forms.
Escalate customer issues requiring sales, logistics, stock, or management attention.
Maintain accurate records of customer enquiries, complaints, and follow-ups.
Support the Sales Admin Coordinator with customer service-related activities as required.
Qualification Requirements
B.A / B.Sc Degree / HND.
Must either have been deployed or be scheduled for deployment under the National Youth Service Corps (NYSC) programme in Nigeria at the time of application.
Must have at least 10 months remaining in their service year.
SalaryN100,000 - N150,000 per month.
Application Closing Date
15th September, 2026.
How to Apply
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the position as the subject of the email.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
