Hope Payment Service Bank Limited (Hope PSBank) is Nigeria’s premier Digital-first Bank. Incorporated in September, 2019, Hope PSBank leverages digital technologies to deliver inclusive financial services.Our belief is that everyone irrespective of education, social or economic status and location should have access to financial and payment services with ease and convenience. We seek to provide the 4As - Accessibility, Affordability, Availability and Awareness of Digital Financial Services.
With Hope PSBank, every mobile telephone user can easily enjoy instant digital financial and payment services with his or her phone number as account number and also a means of payment across all channels – person-to-person on personal devices, web, merchants’ points of sale, automated teller machines and agency outlets. All transactions on our platforms are gladly settled into accounts of our community of users and customers with any bank of their choice. These are borne out of our philosophy that competition is about service to customers and not about alternative service providers who we view as partners in the service of customers and not as competitors.
We are recruiting to fill the position below:
Job Title: Operations Officer Jobboard subscription
Location: Lagos
Employment Type: Full-time
Discover moreCareersPaid job postingFeatured job postingsJob Summary
To ensure effective service delivery and efficient processing of all transactions in Banking Operations within the stipulated TAT.
Assist with GH operations in the banking operations function relating to Central Operations, Settlement Operations, Treasury Operations and Electronic Banking Operations (Mobile/Internet & USSD).
ResponsibilitiesTo Support the operations team in executing transactions as it relates to the entire Operations of the Bank.
Daily proofs & effective reconciliation of Inward and Outward electronic fund transfers GLs Accounts.
Monitor, raise and post accurate settlement entries of payment channels/transfers into respective GLs, income, charges and Merchant POS transactions into Client accounts as applicable.
Reconciliation and settlement of all payments and transfers done using various electronic platforms (Internet/Web, Mobile & USSD).
Review on daily basis transactions done via the bank application vis a vis the switching company.
Manual reversals of failed transactions to customers account upon approval.
Daily escalation of any open items due to system issues or errors from Settlement team to GHOPs.
And any other task that might be assigned from time to time.
RequirementsEducation:Minimum of First Degree or its equivalent in Accounting,Banking and Finance or related discipline.
Post graduate degree or MBA is an added advantage.
Professional qualification - ICAN, ACCA, CIBN, ACA, is desirable.
Skills Necessary For Job Function: Jobboard subscription
Excellent customer service orientation.
Sound understanding of products and operational processes of all key businesses in the Bank.
Strong written/oral communications skills.
Good understanding of presentation skills and MS Office.
Experience:Minimum of three (3) years’ post-graduation experience in Banking Operations.
Application Closing Date15th September, 2026.
How to Apply
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the Job Title as the subject of the email.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
