Job Summary:

We are seeking a highly motivated and detail-oriented Platform Officer to manage and assist the sales team with administrative support. The successful candidate will be responsible for ensuring seamless user experience and providing administrative support.



Duties and Responsibilities


Assisting customers with account openings.
Assisting customers with resolving complaints or account discrepancies and answering questions.
Answer inquiries regarding checking and savings accounts and other bank related products and services.
Attempt to resolve issues and problems with customer\'s accounts
Explain, advise on and promote bank products and services to customers
Ensure compliance with all internal controls and established policies and procedures


Education and Experience


Candidates with BSC qualification only.
1-2 years of experience as a Platform Officer
Clerical, administrative, sales or customer service experience preferred
Knowledge of customer service principles
Ability to use Microsoft Office products


Key Skills and Competencies


Strong numerical ability
Good listening and communication skills
Customer service orientation
Accuracy and attention to detail
Time management
Problem solving
Honesty and integrity
Teamwork
Stress tolerance


Salary


Monthly Take Home– N189, 000
How To Apply
  • Make sure you are logged in and your email is verified (Register if you dont have an account).
  • Click the Apply Now button above.
  • Your default email application or the application link will open.
  • Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
  • Use a professional subject line such as Application for "Indicate Position"
  • Make sure to send your application before the closing date.

Note: Only shortlisted candidates are contacted.

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Salary

189,000 - 189,000 NGN

Monthly based

Location

Abuja

Job Overview
Job Posted:
1 year ago
Job Type
Full Time
Job Role
Entry level role
Education
BA/BSc/HND
Total Vacancies
1 Person
Category
Customer Care

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Location

Abuja

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