Earl Consulting Lagos - Our client, a leading real estate firm, is recruiting to fill the position below:
Job Title: Real Estate Customer Experience Management / Legal Services Executive
Location: Lagos
Employment Type: Full-time
Role Overview
Our client is seeking a highly professional, strategic, and detail-oriented Customer Experience Management & Legal Services Executive on behalf of a leading real estate firm in Lagos.
The successful candidate will play a dual-critical role: ensuring world-class customer engagement throughout the property lifecycle and providing expert legal oversight to secure all real estate transactions and operational compliance.
This role is ideal for a candidate with a strong legal background and a passion for delivering premium service in the property sector.
Key ResponsibilitiesCustomer Experience & Client Relations:Oversee the end-to-end client journey, from initial enquiry and property viewing to post-purchase support and property handover.
Implement client retention strategies, manage feedback loops, and resolve client complaints promptly to maintain high customer satisfaction.
Serve as the primary point of contact for high-net-worth clients, ensuring a bespoke and professional service experience.
Legal Services & Compliance:Draft, review, and negotiate various real estate legal instruments, including Sales Agreements, Deeds of Assignment, Tenancy Agreements, and Joint Venture contracts.
Ensure rigorous legal compliance with Lagos State property laws, land regulations, and building codes to mitigate institutional risk.
Manage property documentation, perfection of titles, and coordinate with relevant government agencies (e.g., Land Registry, Surveyor General) to ensure seamless transaction closures.
Operational Support:Collaborate with the sales and marketing teams to ensure all promotional materials, pitches, and contracts align with legal and ethical standards.
Provide internal legal advisory support for day-to-day business operations and corporate governance.
Requirements & Qualifications
Education: Bachelor of Laws (LLB) and BL are required. An additional degree or certification in Real Estate Management or Business Administration is an added advantage.
Experience: Minimum of 6 years of active, productive, and proven hands-on experience in a legal or customer experience capacity within the Real Estate sector.
Key Competencies:In-depth knowledge of Lagos real estate laws, property registration processes, and contract drafting.
Strong interpersonal, conflict resolution, and client-facing communication skills.
Proven ability to manage high-value transactions with discretion, integrity, and extreme attention to detail.
Proficiency with CRM tools and project management software.
SalaryN200,000 - N350,000 / Month.
Application Closing Date
30th October, 2026.
How to Apply
Interested and qualified candidates should submit their CV (Resume) and a Cover Letter highlighting relevant commercial achievements and target delivery history to: [Email hidden - Login to reveal] using the Job title as the subject of the email.
How To Apply
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Note: Only shortlisted candidates are contacted.
