Receptionist / Social Media Officer

Job Summary


We are seeking a dynamic, organized, and creative individual to join our team as a Receptionist and Social Media Coordinator. This role combines front-office duties, administrative support, and the responsibility for managing and creating content for the company’s social media platforms.


Key Responsibilities


Greet visitors and clients with a warm, professional demeanor.
Answer, screen, and direct incoming calls to the appropriate departments or personnel.
Maintain a clean and organized front desk area.
Receive, sort, and distribute mail, packages, and deliveries.
Schedule and coordinate appointments, meetings, and conference room bookings.
Maintain a log of visitors and employees entering and exiting the building.
Ensure all visitors follow the required security protocols.
Assist in managing office supplies, ordering new items when necessary.
Assist with the preparation, filing, and maintenance of company documents and records.
Perform data entry tasks to ensure accurate record-keeping and filing systems.
Prepare reports, presentations, and other documents as requested by management.
Coordinate and schedule company meetings, travel, and events.
Provide general office administrative support, including photocopying, scanning, and faxing.


Social Media Coordinator Duties:


Develop, create, and schedule content for social media platforms that align with the company’s brand and marketing objectives.
Engage with followers and respond to inquiries promptly, maintaining a positive brand image.
Monitor and analyze social media trends and competitors to ensure our content stays relevant and engaging.
Track and report on social media metrics, creating regular reports on engagement, reach, and campaign effectiveness.
Coordinate with the marketing team to ensure alignment with marketing strategies and goals.
Organize and manage social media campaigns, contests, and promotions.
Ensure consistent branding and messaging across all social media platforms.


Skills and Qualifications


HND/BSc in Office Administration, Social Media Marketing, or a related field is preferred.
Minimum of 2years of proven experience in a receptionist or administrative assistant role.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and social media platforms and management tools (Facebook, Instagram, LinkedIn, Twitter).
Strong written and verbal communication skills with a creative and engaging writing style.
Knowledge of basic social media analytics and reporting.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Strong attention to detail, organizational skills, and problem-solving abilities.
Creative, with the ability to think outside the box for social media content.
Ability to work collaboratively in a team environment.



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