Cobranet Limited; a reputable organization incorporated in 2003 and provides internet solutions. Our footprint and range of products have grown immensely since incorporation and we are proud to provide every segment of society with a reliable link to the digital universe.
Our entire network topology is rugged, dynamic and fully redundant with negligible downtimes: content showing extremely high availability exceeding 99.5%. Our promise is to continue providing innovative solutions at the best feature-to-price and service-to-price ratio.
We are recruiting to fill the position below: PostJob Openings
Job Title: Account Management Officer
Location: Lagos
Employment Type: Full-time
Job Summary
Account manager responsibilities include developing long-term relationships with a portfolio of clients.
Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
Manage and develop client accounts to initiate and maintain favorable relationship with clients.
Typical Job Duties and Responsibilities
Be the primary point of contact and build long-term relationships with customers.
Ensure the timely and successful delivery of solutions according to customer needs and objectives.
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
Liaise between the customer and internal teams.
Build and maintain strong, long-lasting client relationships.
Cross selling and Upselling to increasing revenues
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement.
Assist with challenging client requests or issue escalations as needed.
Daily Proactive Routine Calls for Customer Survey.
Retention and Win-back.
RequirementsBA/BS Degree in Business Administration, Sales or relevant field with a minimum of 5 years experience.
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel).
Experience delivering client-focused solutions to customer needs.
Excellent listening, negotiation and presentation abilities.
Ability to prioritize and multitask.
High level of accuracy and attention to detail.
Ability to have difficult conversations.
Strong verbal and written communication skills.
Application Closing Date30th September, 2026.
How to Apply
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the Job Title as the subject of the email. HireResume Writers
Note: Only qualified candidates will be contacted.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Positions"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
