PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.
We are recruiting to fill the position below:
Job Title: Call Verification Officer (Hausa)
Location: Ikeja, Lagos
Job Summary
The Call Verification Officer will be responsible for conducting outbound verification calls to customers, confirming information provided during onboarding and loan application processes, and ensuring compliance with internal verification standards.
Key ResponsibilitiesConduct outbound calls to verify customer information and documentation
Perform prequalification checks based on defined criteria
Accurately document call outcomes and customer responses
Escalate discrepancies, inconsistencies, or red flags identified during calls
Requirements0-1 year experience in Customer Service, Customer Relations, Call Centre Operations, Verification, or a related role.
Excellent verbal communication and interpersonal skills. Must be able to speak Hausa, non-Hausa speaking candidates will not be considered.
Basic proficiency in Microsoft Office and other computer applications.
Candidates must reside within Ikeja or its immediate environs. This is a mandatory requirement.
SalaryN100,000 Monthly.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:Click Apply Now button to apply
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Positions"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
