NoemDek Limited is an EPC Company incorporated in Nigeria in 2012, to provide specialized services to the Oil & Gas, Power Generation, FMCGs, etc. Over the past five years, the firm and its international partners have supported clients on large infrastructure projects and after-sales services to ensure the assets are maintained effectively and a client’s operations run smoothly.
We are recruiting to fill the position below:
Job Title: Client Services Coordinator - Transport Division
Location: Lagos
Job Summary
We are seeking a polished, client-focused Client Services Coordinator to support NoemDek’s Transportation Division.
This role is responsible for delivering a seamless, high-quality client experience across all transport services, while coordinating internally to ensure service excellence.
The successful candidate will serve as a trusted liaison between clients and internal teams, managing relationships, service delivery, and continuous improvement to uphold NoemDek’s premium brand positioning.
ResponsibilitiesClient Experience & Relationship Management:Act as the primary point of contact for transport clients, ensuring professional and consistent communication.
Manage client bookings and service requests, ensuring accuracy and clarity.
Build and maintain strong, long-term client relationships.
Manage client expectations and ensure a high standard of service delivery at all touchpoints.
Handle client concerns and feedback with discretion and professionalism.
Service Coordination & Oversight:Coordinate with internal teams, including reservations, dispatch, and operations, to ensure seamless service execution.
Monitor service performance and follow up on service gaps or client issues.
Ensure brand standards and service quality guidelines are upheld in all client interactions.
Support service recovery efforts when disruptions occur.
Commercial & Growth Support:Support client retention, repeat bookings, and relationship expansion initiatives.
Assist with service proposals, pricing discussions, and client presentations where required.
Capture client feedback and insights to support service enhancements and growth strategies.
Reporting & Administration:Maintain accurate client records, service logs, and engagement history.
Prepare client service reports and performance summaries for management.
Support internal process improvements related to client experience.
RequirementsBachelor’s Degree in Business, Communications, Marketing, or a related field.
2–4 years of experience in client services, hospitality, premium service, or customer-facing commercial roles.
Strong interpersonal and communication skills, with a professional presence.
Highly organized, proactive, and solution-oriented.
Ability to work cross-functionally to deliver a premium client experience.
Commercial awareness and customer-centric mindset.
Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Experience supporting high-value or corporate clients is an advantage.
Application Closing Date30th September, 2026.
How to Apply
Interested and qualified candidates should:Click Apply Now button to apply
How To Apply
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Click the Apply Now button above.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
