Fortics Lifecare Limited is a management company dedicated to enhancing healthcare delivery across Nigeria. With a focus on managing and expanding primary and secondary care assets, the company supports a network of cottage hospitals. Fortics Lifecare combines a robust clinical governance framework and cloud-based data systems to ensure the delivery of cost-effective and quality care. Driven by a mission to inspire hope and promote health, the organisation integrates clinical practice, education, and research to address healthcare needs effectively.
Fortics Lifecare is to be a leading healthcare holding company in Africa, developing existing healthcare assets into world-class health facilities across the continent integrating quality service delivery to clients and financial prosperity for our sake, to inspire and promote hope, health and total wellbeing by providing the best care for every patient through integrated clinical practice, continuos education and research, delivering this service at cost-effective prices.
We are recruiting to fill the position below:
Job Title: Customer Representative - Front Desk
Location: Ikorodu, Lagos
Employment Type: Full-time
Job Summary
The Customer Representative will serve as the first point of contact for patients and visitors, providing excellent customer service and ensuring a smooth and welcoming patient experience.
Key ResponsibilitiesWelcome and attend to patients and visitors professionally.
Register patients and maintain accurate patient information.
Manage enquiries, appointments, calls, and front-desk activities.
Direct patients to the appropriate departments.
Follow up on patient requests and complaints.
Maintain accurate front-desk records.
Support billing and administrative processes where required.
Ensure the reception area remains organised and professional.
Promote excellent patient experience and customer satisfaction.
RequirementsSSCE, OND, or Nursing Assistant qualification.
0–2 years relevant experience.
Excellent communication and interpersonal skills.
Customer-service oriented and presentable.
Basic computer literacy.
Ability to work under pressure and maintain professionalism.
Important location requirement:Applicants for all positions MUST reside within Mile 12, Agric, Ikorodu, and surrounding areas of Lagos State, with reasonable access to the hospital.
Strictly for applicants residing in Lagos State.
Applicants who live far outside the stated areas may not be considered due to the operational requirements of the facility.
SalaryN70,000 – ₦100,000 Monthly
Application Closing Date
20th September, 2026.
How To Apply
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the job title as the subject of the mail.
NoteApplicants residing within Mile 12, Agric, Ikorodu, and surrounding areas are strongly encouraged to apply.
Interview: Shortlisted candidates will be invited for interviews scheduled for the second week of September 2026.
Candidates are encouraged to apply early as multiple candidates will be shortlisted for each position to enable a competitive selection process.
Only candidates who meet the qualification, experience, and location requirements will be considered.
Be part of a growing healthcare organisation committed to delivering accessible, dependable, and patient-centred healthcare through disciplined systems, empowered people, and trusted institutions.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Positions"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
