Clinix Healthcare has 40 years of qualitative experience in Medical and Diagnostic services with over 120 centers across Africa. The state-of-the art Diagnostic Centre represents a milestone towards fulfilling Clinix strategic objectives in providing a world class integrated health system that ensures excellence in health and healthcare for all as a globally recognized destination for healthcare. Clinix Healthcare Nigeria is the first investment in West Africa. The Principal investor is Greenlife Pharmaceuticals and Bliss Gvs Pharmaceuticals. Both companies have outstanding repute in the Nigerian Healthcare industry.
We are recruiting to fill the position below:
Job Title: Customer Service Representative (Night Duty)
Location: Ilupeju, Lagos
Shift: Night Duty only — 5:00pm to 7:00am
Job Description
We are seeking a professional, customer-focused, and reliable Customer Service Representative for night duty.
The successful candidate will deliver an excellent patient experience, handle enquiries efficiently, and support smooth front-desk operations during the night shift.
Key ResponsibilitiesWelcome and attend to patients and visitors professionally and courteously during night duty.
Handle enquiries received in person, by phone, and through digital channels regarding services, appointments, test results, and other healthcare offerings.
Register patients, schedule appointments, and coordinate front-desk activities.
Provide accurate information on tests, packages, payments, procedures, and available services.
Receive, manage, and resolve customer complaints, escalating complex issues appropriately.
Maintain accurate and confidential patient records and documentation.
Liaise effectively with clinical and administrative teams to ensure seamless night-shift service delivery.
Uphold Clinix Healthcare’s standards of professionalism, confidentiality, customer service, and patient care.
Qualifications & Experience
Minimum of HND or Bachelor’s Degree in any relevant field.
Previous customer service experience, preferably in a hospital, diagnostic centre, clinic, or healthcare facility.
Completed NYSC.
Requirements & Skills:Excellent communication, interpersonal, and customer service skills.
Pleasant, patient, courteous, and professional disposition.
Ability to work night shift (5:00pm – 7:00am, Monday to Friday) consistently.
Strong problem-solving and conflict-resolution abilities.
Excellent attention to detail and organisational skills.
Ability to work effectively under pressure and manage patients efficiently.
Good computer literacy and familiarity with reception/front-desk systems.
Strong team spirit, positive attitude, and sense of responsibility.
Compensation & BenefitsSalary Competitive (commensurate with experience)
HMO — Employee only
Paid annual leave
Annual leave allowance
13th-month bonus
Pension
Quarterly bonus.
Application Closing Date8th October, 2026.
How to Apply
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using "Customer Service Rep – Night Duty" as the subject of the email.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Positions"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
