Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
We are recruiting to fill the position below:
Job Title: Executive Banker
Location: Benin city, Edo
Job Type: Full-time
Business Segment: Personal & Private Banking
Job Description
To assist clients in the Private Banking Suite with their service requests, complaints and queries in order to deliver a positive client experience.
To proactively promote a relationship-based offering by being a dedicated and primary point of contact for customers in the Executive Banking segment, through the provision of banking solutions which meet their needs and in accordance with the specified value propositions.
Key ResponsibilitiesAcquire and open new accounts and cross sells additional products and services in line with customer needs by identifying and referring sales leads to other business stakeholders (e.g., Vehicle and Asset Finance, Electronic Banking, Card, Home Loans, Digital Channels, Enterprise Banking, etc.).
Educate customers with regards to lending application processes (e.g. vehicle finance, home loans, overdraft, credit card, personal loans, cash, etc.), credit maintenance processes (e.g. annual reviews) and account conduct expectations (e.g., minimum account balances, provision for debit orders and cheque payments, etc.).
Establish, build and strengthen relationships with customers based on mutual respect, in order to retain customers and gain word-of-mouth referrals. Places equal emphasis on liability generating (non-borrowing) and borrowing customers.
Promote and pro-actively solution a range of banking offerings and solutions to meet the financial needs of executive banking customers
Grow the Executive Banking new to bank customers, balance sheet and income statements in line with business strategic objectives. Increases branch advances by responsible lending practices.
QualificationsUniversity Degree
Experience Required:3-4 years experience in sales and relationship management of customers and able to drive profitability and build relationships.
Proven sales track record in the financial services industry. Knowledge of the bank's products, services and digital platforms.
Behavioural Competencies:Articulating Information
Embracing Change
Establishing Rapport
Following Procedures
Managing Tasks
Meeting Timescales
Producing Output
Seizing Opportunities
Showing Composure
Team Working
Upholding Standards
Valuing Individuals
Technical Competencies:Active Listening
Banking Process & Procedures
Customer Understanding ( Consumer Banking)
Product and Services Knowledge
Product Knowledge (Consumer Banking)
Risk Identification
Telephone Caller Handling.
Application Closing DateNot Specified.
How to Apply
Interested and qualified candidates should:Click Apply Now button to apply
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Positions"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
