Patient Relations & Communications Executive Abuja

Lumira Advisory - Our client is a modern eye clinic committed to delivering exceptional eye care with excellence and a strong focus on patient experience. Join their team and be part of a growing community that values excellence, professionalism, and care, creating a warm and memorable healthcare experience. They are  recruiting to fill the position below:

 Job Title: Patient Relations & Communications Executive 

Location: Abuja (FCT)

Employment Type: Full-time Jobsby role Discover moreFeatured job listingsNigerian recruitment servicesDream job finderJob Summary

You will strengthen our visibility, reputation and relationship with current and potential patients. The role combines social media management, content creation, digital communication, brand promotion, public relations and offline awareness activities to position the company as a trusted, professional and exceptional eye care brand.

Create and execute engaging social media content across relevant platforms. Develop a consistent content calendar aligned with our marketing and business objectives. Capture and share real-time stories from clinic activities (with patient consent). Respond promptly and professionally to comments, enquiries, and messages on social media. Monitor social media conversations and engage with potential patients. Track social media performance and provide regular reports on reach, engagement, enquiries and growth. Stay informed about relevant social media trends and identify creative ways to increase our visibility

Ensure our website remains current, accurate, professional and engaging. Regularly review website content, services, contact information, promotions, blog posts and other information. Identify areas where the website can be improved to create a better experience for prospective and existing patients. Coordinate updates to website content with relevant team members or external providers. Create and publish relevant blog articles and educational content that improve online visibility and establish the clinic as an authority in eye care. Monitor online presence and identify opportunities to improve visibility on search engines and other digital platforms.

Develop creative strategies to increase awareness within Abuja. Identify opportunities for partnerships, collaborations and promotional activities. Develop marketing campaigns for specific services, eye health initiatives, seasonal campaigns and special offers. Ensure all promotional materials and communications maintain our professional and premium brand image. Identify new channels and opportunities for reaching potential patients. Ensure we are consistently represented as a professional, trustworthy and patient-centred organisation across all communication channels. Maintain a marketing and communications calendar covering online and offline activities.

Consistency and quality of social media content. Growth in social media reach and engagement. Number and quality of patient enquiries generated through digital channels. Conversion of enquiries to appointments. Website accuracy, activity and improvement. Number and quality of blog/educational content published. Growth in Google reviews and online reputation. Successful marketing campaigns and promotions. Number of successful offline awareness initiatives. Corporate/community partnerships generated. Patient engagement and feedback. Overall growth in our visibility and brand awareness.

Bachelor’s Degree/HND in Marketing, Communications, Public Relations, Mass Communication, Business Administration or a related field with a minimum of 2 years' experience. Experience in social media management, digital marketing, communications, public relations, or customer-facing roles is an advantage. Demonstrable ability to create engaging social media content. Basic knowledge of content creation tools such as Canva and social media management platforms.

Excellent in written and verbal communication. Creative and confident in developing content. Proficient in social media use and engagement strategies. Ability to create visual content using tools like CapCut, Canva, and similar AI-related apps. Able to communicate professionally with patients and the public. Strong in relationship building and networking. Proactive and able to identify opportunities without waiting to be instructed. Professional, warm and personable. Strong time management and organisation skills. Detail-oriented and conscious of brand presentation. Passionate about creating exceptional patient experiences. Interested in healthcare, marketing, communications, branding or customer experience.

N200,000 Monthly. Application Closing Date

29th September, 2026. How to Apply

Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using "Patient Relations & Communications Executive" as the subject of the email.