Regional Dispatcher Abuja

Jaza is a solar energy start-up working to power Sub-Saharan Africa. We build solar-powered shops which charge batteries customers use to power their homes. In 2022, we achieved over 1.5 million battery swaps, providing approximately 186,000 people access to clean, affordable energy. We employ women from each community (known as Jaza Stars) to run the service, empowering our team to become leaders, entrepreneurs and drivers of economic growth within their communities. We’ve already successfully entered the Nigerian market, piloted several sites here and will grow to hundreds of locations over the next year. To support this expansion, we’re planning to hire over 200 people over the next 6 months. We are  recruiting to fill the position below:

 Job Title: Regional Dispatcher

Location: Abuja Job role

Supply Chain at Jaza Energy is a fun, fast-paced, agile and people-focused business.Within the supply chain function, we believe in the motto;We win through our people. The Regional Dispatcher owns last-mile transport execution at the regional fulfillment centre. The role exists to convert outbound demand into structured, optimised delivery plans with high DIFOT performance, controlled cost per run, and full POD closure. The role owns planning, execution, and a control role across fleet, routes, and delivery outcomes.

Expectations

Full POD capture and closure on the same day of delivery Vehicle utilisation maintained at or above 80 percent per run DIFOT consistently above 95 percent across all delivery runs Zero reliance on informal dispatch channels outside system tools Real-time visibility across all active deliveries and route execution Delivery reporting is accurate, complete, and decision-ready daily Cost per delivery run tracked, controlled, and improving over time Clear separation and routing of transport vs upstream delivery failures 3PL partners actively managed against defined SLAs and performance metrics All deliveries executed through structured dispatch planning and route optimisation

Duties & Responsibilities

Own daily and weekly dispatch plans aligned to outbound demand and deployment schedules Build optimised vehicle loads and assign routes before dispatch windows open Cluster deliveries by territory to maximise route density and reduce cost per drop Maintain forward visibility of delivery demand and confirm capacity in advance Ensure no vehicle departs without confirmed staging, documentation, and system validation Enforce system-based dispatch execution with no reliance on informal communication channels Conduct load and label verification to ensure alignment between physical and system records Capture real-time dispatch and delivery updates in system tools Maintain full integrity between dispatch plan, executed delivery, and recorded outcome Manage both internal fleet and 3PL drivers to the same delivery standards Conduct structured end-of-day debriefs with full POD and exception closure.

Must have skills

Degree or HND in Supply Chain, Logistics, Transport Management, Business Administration, or Engineering 2 to 4 years of experience in dispatch, transport coordination, or last-mile logistics Strong cross-functional coordination with Inventory, Operations, and Transport teams Strong understanding of last-mile logistics constraints in emerging markets Experience managing 3PL networks and driver performance

Demonstrated ownership of delivery performance and DIFOT metrics Hands-on experience with dispatch platforms such as Loginext, Routific.

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