Station Manager, PHC  GRA Ikeja

XEJet was conceptualized as an exclusive Premium Class airline, aiming to become the preferred choice for premium travelers. We are pioneering a unique level of service delivery in both private and commercial  aviation. Our services are professional, prestigious, and exceed expectations. We have a team that is dedicated to customer satisfaction and driven by a passion to position the company as a market leader in the aviation industry. We provide our esteemed customers with the luxury and personalized service typically associated with private jets, within the comfort and safety of a commercial airline. We are  recruiting to fill the position below:

 Job Title: Station Manager, PHC

Location: GRA Ikeja, Lagos

Job type: Full Time (Onsite) Job Summary  

As the Station Manager you will be responsible for overseeing all airline operations at the assigned station, ensuring the safe, secure, efficient, and cost-effective delivery of ground handling, passenger services, aircraft turnaround, cargo operations, and regulatory compliance. The role serves as the Company's representative at the station and is responsible for maintaining high standards of operational performance, customer service, safety, security, and stakeholder management. 

Key Responsibilities  

Oversee and coordinate all day-to-day station operations to ensure safe, secure, efficient, and on-time flight operations.  Supervise passenger handling activities, including check-in, boarding, arrivals, baggage services, and customer service delivery.  Monitor aircraft turnaround processes and coordinate with flight crew, engineering, dispatch, and ground handling teams to achieve operational efficiency.  Ensure compliance with all Company policies, aviation regulations, safety management systems (SMS), security requirements, and operational procedures.  Serve as the primary liaison between the airline and airport stakeholders, including regulatory authorities, security agencies, service providers, and airport management.  Lead, supervise, coach, and manage station personnel, including roster management, performance monitoring, discipline, and staff development.  Manage customer complaints, flight disruptions, delays, cancellations, and other operational challenges in a professional and timely manner.  Prepare and submit operational, safety, incident, and management reports while ensuring accurate station documentation and record-keeping.  Monitor station resources, assets, and operational expenses to ensure cost control, accountability, and effective utilization.  Coordinate emergency response activities at the station and ensure readiness to manage operational incidents, irregular operations, and crisis situations. 

Qualifications and Experience

Bachelor's Degree in Aviation Management, Business Administration, Transport Management, Operations Management, or a related discipline.  5 – 8 years of aviation experience, with at least 3 years in a supervisory or managerial role.  Experience in airline station operations, passenger services, ground handling, or airport operations. 

Strong knowledge of airline and airport operations.  Understanding of aviation regulations, safety, and security requirements.  Leadership and people management skills.  Excellent communication and stakeholder management abilities.  Strong problem-solving and decision-making skills.  Customer service orientation. 

31st July, 2026. How to Apply

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