IT Officer

at African Industries Group (AIG)

Full Time

Responsibilities

Provide first-level technical support to end-users via phone, email, or chat.
Troubleshoot hardware and software issues, including operating systems and applications.
Assist with password resets and account unlocks.
Document all support interactions in the ticketing system.
Escalate unresolved issues to L2 support or other relevant teams.
Maintain inventory of IT equipment and supplies.
Assist with onboarding new employees regarding IT setups.
Participate in regular training and skill development.

Qualifications

Bachelor’s Degree in Computer Science with 2 - 3 years of experience
Basic understanding of computer hardware and software.
Familiarity with operating systems (Windows).
Knowledge of networking concepts (TCP/IP, DNS, DHCP).
Strong communication and customer service skills.
Ability to work in a team-oriented environment.
Prior experience in a help desk or support role is a plus, but not always required.

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How To Apply

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Click the Apply Now button above.
Your default email application or the application link will open.
Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
Use a professional subject line such as Application for "Indicate Position"
Make sure to send your application before the closing date.

Note: Only shortlisted candidates are contacted.

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Salary

0 - 0 NGN

Monthly based

Location

Port Harcourt

Job Overview

Job Posted:

1 year ago

Job Type

Full Time

Job Role

Mid-level role

Education

BA/BSc/HND

Total Vacancies

Variable

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IT Officer

How To Apply

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Job Details

IT Officer

How To Apply

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Salary

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Location

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